KKD eServices

Emergency / Health / Civic Information

Overview

The Emergency, Health, and Civic Information page serves as a comprehensive resource for citizens seeking critical contact numbers, health advisories, civic alerts, and disaster preparedness information. The KKD eServices Authority maintains this page in coordination with the Police Department, Fire Services, Health Department, Disaster Management Authority, and Municipal Services to ensure that citizens have immediate access to life-saving information at all times.

This page is updated regularly to reflect the latest emergency contact numbers, health advisories, and civic announcements. Citizens are encouraged to save important emergency numbers on their phones and familiarise themselves with the disaster preparedness guidelines provided below.

Emergency Contacts

Health Advisories

The Health Department issues periodic health advisories to alert citizens about disease outbreaks, seasonal health risks, vaccination drives, and preventive measures. The following advisories are currently in effect:

• Seasonal Influenza Advisory (March 2026): With the change in season, the Health Department advises citizens to take precautions against seasonal influenza. Elderly persons, children under 5, pregnant women, and individuals with chronic conditions are advised to get the annual flu vaccination. Maintain hand hygiene, cover mouth while coughing or sneezing, and avoid crowded places if symptomatic.
• Vector-Borne Disease Prevention: As summer approaches, citizens are advised to eliminate stagnant water around their homes to prevent breeding of mosquitoes that transmit dengue, malaria, and chikungunya. Use mosquito nets and repellents, especially during dawn and dusk hours. Report any fogging requirements to the Municipal Corporation.
• Drinking Water Safety: The Public Health Engineering Department advises citizens to drink boiled or filtered water, especially during the transition between seasons. Report any contamination or discolouration of piped water supply immediately to the Water Supply Emergency number (1916).
• Food Safety During Summer: The Food Safety Department advises citizens to avoid consuming uncovered street food, ensure proper refrigeration of perishable items, and maintain food hygiene to prevent foodborne illnesses during the warmer months.

Civic Alerts

The following civic alerts are currently active and may affect citizens in the jurisdiction:

• Road Construction Advisory: Major road widening work is in progress on Sector 15-18 arterial road. Commuters are advised to use alternate routes via Sector 22 bypass. Work is expected to be completed by April 2026.
• Scheduled Water Supply Disruption: Water supply to Sectors 10-14 will be disrupted on 20 March 2026 from 10:00 AM to 4:00 PM due to pipeline maintenance. Citizens are advised to store sufficient water in advance.
• Property Tax Deadline: The last date for payment of property tax for FY 2025-26 without penalty is 31 March 2026. Payments can be made online through the Online Citizen Services portal.

Disaster Preparedness

The KKD eServices Authority, in coordination with the District Disaster Management Authority, provides the following guidelines for disaster preparedness:

Before a Disaster

• Prepare an emergency kit containing essential medicines, first-aid supplies, torch, batteries, portable radio, important documents (in waterproof bag), water bottles, and non-perishable food items.
• Identify the nearest emergency shelter and evacuation routes in your area. Contact the District Disaster Management Authority (1078) for shelter locations.
• Keep emergency contact numbers saved on your phone and written on a card in your wallet.
• Ensure your home has functional smoke detectors, fire extinguishers, and that all family members know how to use them.
• Register for emergency alerts through SMS by sending "ALERT KKD" to 56161.

During a Disaster

• Stay calm and follow instructions from official sources (radio, TV, SMS alerts, public address systems).
• Call 112 for immediate emergency assistance.
• Do not spread unverified information. Rely only on official communications from the Disaster Management Authority and the district administration.
• If evacuation is ordered, proceed to the nearest designated shelter. Do not attempt to return to your home until the all-clear is given by authorities.
• If trapped, signal for help by tapping on walls or pipes, using a whistle, or using your phone's flashlight.

After a Disaster

• Check yourself and family members for injuries. Administer first aid if trained, and call for medical help if needed.
• Do not enter damaged buildings until they have been declared safe by the structural assessment team.
• Report damaged infrastructure (fallen power lines, broken water mains, gas leaks) to the respective emergency numbers listed above.
• Document damage to your property for insurance and relief claims. Photograph all damage before any repairs.
• Register with the relief camp or local administration to receive disaster relief assistance.

Blood Bank and Hospital Directory

For medical emergencies requiring blood transfusion, the following blood banks are operational within the jurisdiction and maintain adequate stock of all blood groups:

• KKD District Hospital Blood Bank: Sector 6, KKD — Contact: 0124-XXXXXXX (24/7)
• Red Cross Blood Bank: Sector 14, KKD — Contact: 0124-XXXXXXX (8:00 AM to 8:00 PM)
• Government Medical College Blood Bank: Sector 23, KKD — Contact: 0124-XXXXXXX (24/7)

For a comprehensive directory of government and empanelled private hospitals, primary health centres, and community health centres in the jurisdiction, citizens may contact the Health Department at health@kkdeservices.com or call the medical emergency number 102.

Public Health Programmes

The following national and state-level public health programmes are operational in the KKD jurisdiction. Citizens can avail these services at designated government health facilities:

• Universal Immunisation Programme (UIP): Free vaccination for children (0-5 years) and pregnant women against preventable diseases including polio, measles, diphtheria, pertussis, tetanus, and hepatitis B. Vaccination sessions are held at all Primary Health Centres and sub-centres on designated days.
• Revised National Tuberculosis Control Programme (RNTCP): Free diagnosis and treatment for tuberculosis at all designated microscopy centres and treatment units. DOTS (Directly Observed Treatment, Short-course) is available at all government facilities.
• National Vector Borne Disease Control Programme (NVBDCP): Prevention and control of malaria, dengue, chikungunya, Japanese encephalitis, and lymphatic filariasis through vector control, diagnosis, and treatment services.
• Ayushman Bharat - Pradhan Mantri Jan Arogya Yojana (PM-JAY): Health insurance coverage of Rs. 5 lakh per family per year for eligible families for secondary and tertiary hospitalisation. Citizens can check eligibility and locate empanelled hospitals through the scheme's official portal.
• National Mental Health Programme: Mental health services including counselling, psychiatric consultation, and de-addiction services are available at the District Hospital and select Community Health Centres. The mental health helpline (9152987821) is available for telephonic counselling.

For further information on health programmes, schemes, or to lodge a health-related grievance, visit the Public Grievance / Helpdesk page or contact the Health Department directly. For official notifications related to health and civic matters, visit the Public Notices page.